Integration of Nagios, Cacti, OSC Inventory and Asset Management: NetEye functionalities

INCIDENT MANAGEMENT

Monitoring & Help Desk


  • Check hardware for server (HP, Dell, Fujitsu, HP-UX, Solaris, IBM, Super Micro)
  • Disks monitoring (Raid Controller, SMART status)
  • Control of Network devices (Power Supply, Fan, Discs, SMART Status Discs, Temperature)
  • Check Network Access Control of Mac Addresses on switch vs. inventory
  • Network latency and band monitoring point to point
  • Check systems services DNS, DHCP, SMTP, HTTP, Named, NTP, …
  • Database monitoring (Oracle, MS SQL, MySQL, Informix, DB2, PostreSQL)
  • Check Terminal Services, Citrix XenAppListener
  • Virtual server monitoring(VMware ESX, Xen, KVM, Hyper-V …)
  • Check Application Services (Microsoft Dynamics AX - NAV, SAP, AS/400, …)
  • Application servers monitoring (Tomcat, Websphere, Weblogic, Jboss…)
  • Check Web 2.0 Application with execution of an entire web transaction
  • Check of SMS Gateway
  • NetEye appliance monitoring
  • Alerts on single network protocol traffics (SMTP, HTTP, File Share, Peer to Peer …)
  • Environment monitoring through temperature, smoke, water, humidity sensors
  • UPS check
  • Flexible configuration of thresholds of each single check
  • Definition of active/passive checks (SNMP Traps)
  • Visualization of all dependencies for the services and host checks
  • Status map visualization with the corresponding relationships
  • Visualization of Checks, breaks on maps (Visio, Picture, …)
  • Incident Life Cycle integration
  • Web based configuration of all checks with profiles and templates

PROBLEM MANAGEMENT

Knowledge Management & Notifications

  • Visualization of all open problems
  • Tracking of hardware incidents
  • Knowledge management
  • Integration of messages from scheduled background jobs in a central status based message console
  • Notifications by phone calls, E-Mail, SMS
  • Host and services dependencies
  • Flexible time periods definition with different notification medium
  • Contacts and grouping definition
  • Escalation process definition
  • OTRS integration with ITIL standards

CAPACITY MANAGEMENT

Resource & Network Performance Management

  • Network Traffic Analyzer on single port with Netflow ® (Cisco Systems, Inc trademark) and SFlow interpretation
  • New plug-in architecture in Cacti to easily add new functionalities
  • Configurable graphical templates
  • Measurement of network bandwidths point to point, latency and in-out band traffic
  • Utilization graphs of in/out band traffic
  • Graphs of network traffic on switches on single ports
  • Measurement of optical fiber switch communication on single port and frames
  • Measurement of system load for hosts (Windows, Linux, HP-UX, Solaris, AS/400, AIX, …) and devices (firewall, switches, routers)
  • Visualization of the I/O load on the disks like SAN
  • Integration of performance indicators of Microsoft (Windows Server, Exchange, SharePoint, SQL Server…)
  • Visualization and measurement of database performance and usage (Oracle, DB2, SQL Server…)
  • Performance statistics for server Linux, HP-UX, Solaris
  • Graphs on temperature and humidity checks
  • Graphical visualization of network traffic on protocols (SMTP, HTTP, VOIP, File Share, Peer to Peer, SAP…)
  • Export of all graphs in PNG

SECURITY MANAGEMENT

  • Network Access Control bases on switch check MAC addresses and block of single ports on switch
  • Flexible time based authorization for MAC addresses
  • Virus activity detection on network with snort
  • Snort, Network Intrusion Detection, integration
  • Vulnerability Checks for servers
  • Access log auditing archiving

HIGH AVAILABILITY

  • Clustering of NetEye Hardware Appliances
  • Distributed monitoring with central management
  • General data stored in MySQL databases
  • Performance data stored in RRDTool files
  • Fail-over plan
  • Service continuity plan and backup integration

CONFIGURATION MANAGEMENT

  • Web based configuration of all modules
  • Flexible configuration of time periods checks
  • Remove of monitoring of hosts or services from Nagios with deleting them from the configuration
  • Automatic SNMP traps management
  • On-demand event handler definition
  • Webmin Integration
  • SMS Configuration and Log Viewer
  • Switch Configuration for Network Access Control Monitoring
  • Web 2.0 transactions configuration for the monitoring

DASHBOARD

  • Service Levels visualization in tachometers
  • Aggregated views of SL, Graphs
  • Daily statistics based on status durations and alerts
  • SLA Statistics by host and service groups
  • Interactive timeline and dashboard configuration

INVENTORY - ASSET MANAGEMENT

  • Inventory trough automatic discovery of all hardware and software
  • Assets management
  • Handling of resources
© 2010 Würth Phoenix