Realtime Monitoring of all IT-based business processes

As a leading global development partner for the automotive and engine industry, Mahle offers unique systems competence in the internal combustion engine and engine peripherals. With its two business units engine systems and components and filtration and engine peripherals, the Mahle Group thus ranks among the top three systems suppliers worldwide for piston systems, cylinder components, as well as valve train, air management, and liquid management systems. For almost 90 years, it has played a decisive role in promoting the development of automotive and engine technology and has a local presence in all major world markets with around 45,000 employees at over 100 production plants.

Since 1961 the plant located in Trento has been producing rigid sliding bearing shells. The Italian subsidiary sells these products  to the main producers of cars, commercial vehicles and motorcycles. Moreover, it has been providing to its customers components design, technical support and after-sales service.

Security, Incident and Capacity Management 

A crucial aspect during the decision-making phase was the proactive nature of the new system, that should not only provide notifications in case of anomalies but to manage the entire IT infrastructure. WÜRTHPHOENIX NetEye seemed to be the most suitable proposal. As a complete solution based on the Open Source software Nagios, NetEye is able to represent the most complex relationships in huge data center through a simple administration interface.

In case of downtimes, NetEye provides on real time clear specifications to solve the problem. Statistics and trends are archived to guarantee a quick reaction and avoid preemptively complications. For example performance analysis can be evaluated as Security and Capacity Management, following ITIL standards. Thanks to this information is possible to make strategic forecast for possible future investments.

The main requirements

  • Introduce an integrated System Management solution to guarantee the highest IT availability
  • Adopt a solution with well defined strategies providing prehemptive notifications in case of anomalies
  • Automatic monitoring 365x24x7 and simple integration of new IT components
  • Real time statistics on the status of the resources (CPU load, memory etc.) to achieve a better investmen plan
  • Clear notification logics in case of overloads (bandwidth, memory)

Opinions on NetEye

"Thanks to WÜRTHPHOENIX NetEye Mahle can preemptively react before failures or performance problems occur, guaranteeing high availability of the systems. The introduction of the solution has allowed to dedicate the resources of the IT department to the system processes that are supporting the company business and to delegate to NetEye the repetitive check and analysis activities.”

Corrado Tita, IT responsible at MAHLE Glacier Vandervell Italy S.r.l.

Data and facts Glacier Vandervell Italy S.r.l.

  • Company: MAHLE Glacier Vandervell Italy S.r.l. 
  • Location: Trento / Italy
  • Industry: Automotive
  • Products: Production of engine components
  • Employees in Italy: 270
  • Internet: http://www.mahle.com
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