SECTORS

Wholesale

Increase the operational efficiency of your warehouse and optimize distribution times

Accept the challenges of your industry with digital!

Monitoring stocks, optimising procurement times and managing orders without errors is the main challenge of the wholesale sector.

The key to providing a professional and fast service is to have an IT infrastructure that automates processes and reduces margins of error. Through applications that focus on operational optimization, inventory management can be improved, stock levels monitored, order processing facilitated, and an overall better customer experience ensured. Identifying a solution that balances standardization, adaptability, and flexibility ensures an increase in operational efficiency and a reduction in administrative costs.

For over 20 years, Würth Phoenix has been committed to supporting the wholesale and distribution sectors by providing essential IT solutions that promote business growth through process automation and digitization. Our extensive range of solutions includes infrastructure monitoring and proactive event management, system integration, efficient process and resource management, as well as data security and protection against external threats.

OUR SOLUTIONS FOR

WHOLESALE

We are ready to accompany your company in comprehensive IT infrastructure management and provide advanced tools and specialized expertise:

ERP – Microsoft Dynamics 365

The ERP designed for medium and large-sized companies looking for a flexible working tool that grows with their business. A modular solution capable of integrating with the technologies already used in the company.

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CRM – Marketing Automation

The marketing application enables you to effectively manage and nurture leads through automated multichannel campaigns tailored to target groups. It enhances interdepartmental collaboration by allowing the entire customer and prospect journey to be managed from a single platform.

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CRM – Sales Management

The solution designed to better organise sales pipelines and manage customer relationships in an efficient and integrated way. A business app that allows you to collect and store more detailed customer information and collaborate with marketing to increase the buying interest of your leads.

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CRM – After Sales & Field Service Management

The solution designed to ensure proactive and forward-thinking customer service and to enable the service team to respond quickly to incoming requests. A business app that can improve customer service at every stage of the experience, create valuable relationships and efficiently and effectively manage the distributed field and remote workforce.

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