Project Management Solutions &

Service Management

Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!

IT Service Management Enterprise Service Management

SEC4U

Cyber Security

Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.

Incident Response Offensive Services Defensive Services Security Operations Center Cyber Threat Intelligence (SATAYO)

Sectors

We are committed to supporting various industries by providing essential IT solutions to foster business growth through automation and digitisation of processes.

Enterprise Fashion Wholesale Manufacturing

Do you want to increase your skills?

Academy

Discover the courses dedicated to deepening your knowledge of the various NetEye modules, IT security, training new IT administrators, and the Dynamics 365 platform.

NetEye Training Cyber Security Training Service Management Training (Atlassian) Dynamics 365 Training

SECTORS

Enterprise

Accelerate your company’s growth through automation and digitization of processes.

Accept the challenges of your industry with digital!

Ensuring operational continuity, market competitiveness, and business growth is the main challenge for medium to large organizations.

To guarantee the well-being of your company and achieve set objectives, the IT infrastructure proves to be a critical asset. The need for scalable and flexible solutions, processing sensitive data, maintaining operational efficiency, managing IT resources, and integrating with existing systems are essential for working efficiently, securely, and reliably.

For over 20 years, Würth Phoenix has been dedicated to supporting the enterprise sector by providing essential IT solutions that promote business growth through process automation and digitalization. Our extensive range of solutions includes infrastructure monitoring and proactive event management, system integration, efficient process and resource management, as well as data security and protection against external threats.

OUR SOLUTIONS FOR

COMPANIES

We are ready to accompany your company in comprehensive IT infrastructure management and provide advanced tools and specialized expertise.

ERP – Microsoft Dynamics 365

The ERP designed for medium and large-sized companies looking for a flexible working tool that grows with their business. A modular solution capable of integrating with the technologies already used in the company.

CRM – Marketing Automation

The marketing application enables you to effectively manage and nurture leads through automated multichannel campaigns tailored to target groups. It enhances interdepartmental collaboration by allowing the entire customer and prospect journey to be managed from a single platform.

CRM – Sales Management

The solution is designed to enhance the organization of sales pipelines and streamline customer relationship management through an efficient, integrated platform. This business app enables you to collect and store detailed customer information, while also facilitating collaboration with marketing teams to boost lead engagement and drive purchasing interest.

CRM – After Sales & Field Service Management

The solution is designed to provide proactive, forward-thinking customer service, enabling the service team to respond quickly to incoming requests. This business application enhances customer service at every stage, builds valuable relationships, and efficiently manages both field and remote teams.

Power Apps

Transform your ideas into action effortlessly with our custom applications. We tailor solutions to fit your company's unique needs, modernize your processes, and drive innovation. With our apps, you can enhance Dynamics 365 and turn it into powerful industry-specific software.

Business Intelligence

This solution allows you to create customized reports and statistics. Built on Microsoft's BI platform (SQL Server Analysis Services), it provides relevant information for all roles and divisions within the company, helping you make better decisions and identify new opportunities.

Sales Force Automation (Speedy)

Speedy is central to the Würth Group’s strategy, driving innovation and strength across the sales process. By merging technology, strategy, and practice, it inspires customers, speeds up purchasing decisions, and enhances sales success for all Würth Group companies.

Reporting (CIS)

CIS oversees the centralized management of data for reporting and analysis across all companies within the Würth Group, including sales reports, monthly planning, and risk management.

Unified Monitoring

An all-encompassing IT infrastructure solution that tracks system performance metrics and data. It offers clear, real-time graphical representations and alerts for any status changes. By continuously monitoring the system, it detects issues before they become serious problems, enabling proactive management of potential alarms.

Application Performance Management

Application Performance Management (APM) provides comprehensive monitoring and business intelligence analytics, capturing data from all IT systems and offering insights into how application performance issues affect critical business processes through solutions like Elastic APM and Alyvix.

IT Operation Analytics

NetEye IT Operation Analytics (ITOA) provides comprehensive monitoring and management of enterprise applications, analyzing data from various sources to simplify IT infrastructure maintenance and deliver real-time insights for faster decision-making aligned with company strategy.

Log Management & SIEM

NetEye log management & SIEM provides comprehensive IT security and monitoring by collecting, analyzing, and correlating logs with incoming events to quickly detect anomalies and potential security threats.

Asset Management

NetEye Asset Management provides comprehensive oversight of business assets, including hardware, software, and network configurations, with remote management capabilities integrated with the GLPI system.

Network Performance Management

NetEye Network Performance Management is a real-time network monitoring system that integrates ntop for detailed analysis, anomaly detection, and reporting on network performance and traffic patterns.

IT Service Management

Enhance the quality of IT services and elevate the IT function from basic technical support to a strategic partner driving organizational success.

Enterprise Service Management

Enhance the quality of services provided and boost the satisfaction of both your customers and employees. This strategy encompasses every area of your business, from HR and purchasing to operations and IT.

Incident Response

If you are facing a cyber attack, call us at any time to speak with our Incident Response experts.

Offensive Services

With ethical hacking we rigorously test IT infrastructure using the same tools and techniques as cybercriminals. Every member of our team holds a CEH (Certified Ethical Hacker) certification and adheres to a strict code of ethics.

Defensive Services

These services employ both proactive and reactive strategies, emphasizing the prevention, detection, and response to attacks. Ongoing use of these services provides enhanced assurance in safeguarding your IT infrastructure.

Security Operations Center

Our Attacker-Centric SOC serves as a comprehensive control system for the continuous monitoring, analysis, and prevention of both current and emerging threats. Operating around the clock, it features two specialized teams of IT experts (RED and BLUE), each with extensive experience in all facets of security.

Cyber Threat Intelligence (SATAYO)

This service assesses your organization's vulnerability to cyber risks by analyzing the intentions of cyber criminals and providing strategies to mitigate potential cyber-attacks.

OUR NUMBERS

CLIENTS

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From all over the world choose Würth Phoenix.

PROJECTS

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IT System management, Service management & Cyber Security.

PROJECTS

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Implementation of ERP, CRM, Business Intelligence and Sales Force Automation solutions.

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OUR CUSTOMERS

Dolomiti Energia

Rubinetterie bresciane

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