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Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.


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Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

Project Management Solutions &

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Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!


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Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.



We are committed to supporting various industries by providing essential IT solutions to foster business growth through automation and digitisation of processes.

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/ Business Application / CRM – Sales Management

CRM – Sales Management

Turn your contacts into revenue thanks to the power of information

Looking for a solution that makes your sales processes more efficient?

Dynamics 365 Sales Management changes your business by integrating digital intelligence features into every transaction, enabling better prediction of customer needs, and providing you with efficient and integrated relationship management.

What is it


It is the integrated CRM solution that puts the customer at the center of your business, allowing you to create different shopping experiences based on customers’ preferences.
It provides your sales team with the knowledge and tools to tackle new challenges and develop targeted actions by sharing strategic information across all areas of the company and carefully analyzing customer needs.

How to choose

the right CRM system?

When choosing a CRM system, it is important to carefully consider your starting point and goals.
This way, you can avoid future high costs by choosing the CRM solution that best suits your company, considering growth and development as well.
At Würth Phoenix, we are very familiar with the Dynamics 365 Suite. We have highly qualified consultants, and most importantly, we are the first users of the solutions we offer.
The Dynamics 365 Sales business app fits perfectly with Dynamics 365 Marketing to promote communication and information exchange between the two departments, have similar goals and approaches, and help employees implement targeted actions to convert prospects into customers.
Discover Microsoft Dynamics 365 Marketing!


  • Creation and management of sales pipelines
  • Collection and storage of increasingly detailed customer information
  • Generation of meaningful reports
  • Catalog of leads from campaigns, meetings, or events
  • Collaboration with marketing to increase interest in leads and convert them into customers

But there's more...

Sales+, the add-on that supports your sales team

Built on the Microsoft Dynamics 365 CRM platform, Sales+ provides your sales team with innovative and efficient tools to simplify daily operations and have more time for sales activities.

What are

the benefits?

  • Increase collaboration and interaction between sales and customers across various communication channels
  • Business expansion and reduction of acquisition costs by using comprehensive information collected in CRM over time.
  • Optimization of sales activities through the use of digital intelligence and enterprise-wide automation processes, focusing on priority opportunities with the highest probability of success.
  • Improvement of sales pipeline management

Our experience at your service


based on Dynamics 365 and our add-ons


certified Microsoft Business Application


using the solution on a daily basis


The success story of Kisling


Our Partners


How can I manage sales opportunities in Dynamics 365?

In the sales module of Dynamics 365, you can manage sales opportunities by capturing details such as the opportunities’ stage, expected amount, and estimated closing date. You can add notes, activities, and relevant documents to each opportunity and track interactions with potential customers. Additionally, you can utilize features like sales opportunity management and forecasts to effectively monitor and manage the progress of sales opportunities.

How can I automate sales processes in Dynamics 365?

The sales module of Dynamics 365 offers features to automate sales processes, simplifying and optimizing daily activities. You can automate follow-up tasks, such as sending follow-up emails or scheduling calls based on specific conditions or triggers. You can also automate the sales quoting process, enabling the system to generate quotes based on predefined criteria. Automating sales processes reduces manual errors, improves efficiency, and allows salespeople to focus on meaningful sales activities.

What analysis and reporting tools are available in Dynamics 365?

The sales module of Dynamics 365 provides various analysis and reporting tools to gain a comprehensive overview of sales activities and monitor performance. You can create custom reports based on specific sales metrics, such as won or lost opportunities, revenue by region, or sales trends over time. Additionally, you can use interactive dashboards to display charts and key data clearly and intuitively. These tools help you identify trends, evaluate the effectiveness of sales strategies, and make data-driven decisions to improve overall sales performance.

Do you want put yourself in the game

with our solutions?

We are ready to help you get the most out of your resources, optimise your business processes and excel in the market. Make Touchdown!