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Service Management & Project Management Solutions
Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!
Are you looking for a solution to support you in managing Enterprise Services?
Our goal is to guide you through the journey of transforming business processes, taking advantage of the soft skills of our Team of consultants and the potential of our Technology Partners’ services.
AGILE
TRANSFORMATION
We support your company’s journey towards an agile approach to business management, enabling faster and more efficient processes and increasing information transparency.
We firmly believe that a thorough assessment of internal corporate processes is the key to success. For this reason, in order to understand which solution and which tool is right for you, we always start with an analysis of the current state of your organization. Then we create an ad-hoc proposal for you.
Additionally, we take care of training the employees involved in the project within your company remaining available for any improvement actions.
We firmly believe that a thorough assessment of internal corporate processes is the key to success. For this reason, in order to understand which solution and which tool is right for you, we always start with an analysis of the current state of your organization. Then we create an ad-hoc proposal for you.
Additionally, we take care of training the employees involved in the project within your company remaining available for any improvement actions.
CONSULTING
Before being consultants, we are users of the Service Management and Project Management solutions we propose. All our consultants are Atlassian and GLPI certified and follow the guidelines of ITIL, Agile, and Prince2 when implementing processes.
They will support you in improving working methodologies, redesigning processes, and achieving business objectives quickly.
PROJECT MANAGEMENT &
KNOWLEDGE MANAGEMENT
In today’s ever-changing world, companies must invest in IT systems to support their business and remain competitive. Effectively managing these IT systems and being prepared for changes requires a tailored approach to deliver reliable services and control change projects.
An essential aspect of efficient service management is a shared space for corporate documentation to build a knowledge base. The goal is to organize all information on a single platform and connect teams in collaboration on various projects. Every team is unique and requires solutions that meet its specific requirements.
This is where Service Management, Knowledge Management, and Project Management converge.
An essential aspect of efficient service management is a shared space for corporate documentation to build a knowledge base. The goal is to organize all information on a single platform and connect teams in collaboration on various projects. Every team is unique and requires solutions that meet its specific requirements.
This is where Service Management, Knowledge Management, and Project Management converge.
INTEGRATION
CAPABILITIES
To customize each solution to your company’s needs and promote a data-driven culture, we provide support through various integration capabilities. Besides the 5,000 applications available in the Atlassian Marketplace, our consultants can help integrate corporate data to establish the CMDB as the single point of truth.
ATLASSIAN AND
GLPI SOLUTIONS
We use the potential of Atlassian and GLPI services to drive your business forward. The solutions are designed for various types of work, including IT Service Management, Task Management, Agile and DevOps, Project Management and Knowledge Management.
With in-depth knowledge of the efficacy of different tools, we are ready to advise and suggest the best solution to improve your company’s performance. Moreover, we are highly prepared to provide the necessary support for installation, configuration, and utilization of all Atlassian and GLPI products.
With in-depth knowledge of the efficacy of different tools, we are ready to advise and suggest the best solution to improve your company’s performance. Moreover, we are highly prepared to provide the necessary support for installation, configuration, and utilization of all Atlassian and GLPI products.
OUR CUSTOMERS
“Würth Phoenix is a competent and reliable partner, which has enabled us to optimize our Service Management processes“
