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Service Management & Project Management Solutions
Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers.
Are you looking for a solution to support you in managing business services?
With the combined expertise of our consulting team and the advanced services of our technology partners, we aim to help you transform your business processes. Our goal is to provide you with a fresh, adaptable perspective that aligns with the evolving market conditions.
AGILE
TRANSFORMATION
We assist your company in transitioning to an agile business management approach, aiming to streamline processes, enhance efficiency, and increase information transparency.
We start by thoroughly assessing your company’s current processes to determine the most suitable solution and tools. Based on this analysis, we create a customized proposal tailored to your needs.
Additionally, we provide training for your team members involved in the project and remain available for ongoing support and improvement.
CONSULTING
Before becoming consultants, we were already users of the Service Management and Project Management solutions that we offer. Our consultants are certified in Atlassian and GLPI, and they adhere to ITIL, Agile, and Prince2 guidelines when implementing processes.
They will work with you to enhance your work methodologies, redesign processes, and swiftly achieve your business goals.
PROJECT MANAGEMENT &
KNOWLEDGE MANAGEMENT
In today’s rapidly changing world, companies need to invest in IT systems to support their business and stay competitive. They must also manage these systems effectively and be prepared for change. To achieve this, a tailored approach is necessary to ensure reliable services and manage change projects.
Efficient service management relies on having a shared space for corporate documentation to build a knowledge base. The aim is to consolidate all information on one platform and keep the team connected by collaborating on various projects. Each team has unique needs and requires solutions specifically designed to address them.
This is how Service Management, Knowledge Management, and Project Management come together.
INTEGRATION
CAPABILITIES
To customize solutions for your business needs and foster a data-driven culture, we offer support through various integration methods. Besides the 5,000 applications available on the Atlassian marketplace, our consultants assist in integrating the essential business data to establish the CMDB as the single source of truth.
ATLASSIAN AND
GLPI SOLUTIONS
We leverage Atlassian and GLPI services to help advance your business.
Our solutions cover a wide range of needs, including IT service management, work management, Agile and DevOps, project management, and knowledge management.
We are knowledgeable about the effectiveness of various tools and can recommend the best solutions to improve your company’s performance.
Additionally, we offer comprehensive support for the installation, configuration, and use of all Atlassian and GLPI products.
OUR CUSTOMERS
“Würth Phoenix is a competent and reliable partner, which has enabled us to optimize our Service Management processes.“
