D365+

Business Applications

Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.

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ERP – Microsoft Dynamics 365 CRM – Marketing Automation CRM – Sales Management CRM – After Sales & Field Service Management Power Apps Business Intelligence Sales Force Automation (Speedy) Reporting (CIS)
NETEYE

IT Systems Management

Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

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Unified Monitoring Application Performance Management IT Operation Analytics Log Management & SIEM Asset Management Network Performance Management
Project Management Solutions &

Service Management

Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!

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IT Service Management Enterprise Service Management
SEC4U

Cyber Security

Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.

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Incident Response Offensive Services Defensive Services Security Operations Center Cyber Threat Intelligence (SATAYO)
 

Sectors

We are committed to supporting various industries by providing essential IT solutions to foster business growth through automation and digitisation of processes.

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Enterprise Fashion Wholesale Manufacturing
Do you want to increase your skills?

Academy

Discover the courses dedicated to deepening your knowledge of the various NetEye modules, IT security, training new IT administrators, and the Dynamics 365 platform.

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NetEye Training Cyber Security Training Service Management Training (Atlassian) Dynamics 365 Training
/ Service Management / Enterprise Service Management

Enterprise Service Management

Enhance the quality of services delivered and increase the satisfaction of both your customers and employees.

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Are you looking for a solution to support you in managing business services?

By leveraging the cross-functional expertise of our consulting team and the capabilities of Atlassian’s services, our mission is to identify the most suitable solutions to help you quickly achieve your business goals.

ESM with Atlassian.

What is it about?

When considering the management of business services, the service desk or help desk often comes to mind. However, Enterprise Service Management is a comprehensive strategy that encompasses every area of the business: from HR to procurement, from operations to IT.

The Atlassian suite, renowned in the world of management software and tools, enables us to create dynamic and flexible solutions that foster interdepartmental collaboration and enhance the customer experience.

The key features

at a glance

  • Centralization of all business services: This means that departments and business functions can use the same system to manage requests, incidents, problems, and changes.
  • Enhanced customer experience: ESM focuses on the customer experience, offering an intuitive and personalized self-service portal where users can request services and resolve issues independently.
  • Process automation: An ESM solution allows for the automation of business processes, reducing reliance on manual activities and minimizing human errors.
  • Improved collaboration and communication: ESM promotes collaboration between different departments and business functions, enabling better communication and information sharing.

Our experience at your service

+0
Years

Of experience in international service management projects.

+0
Projects

Implemented in Service Management and Project Management.

+0
% Effective

Who benefit from the advantages of our solutions.

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The Volksbank case

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The success story of Gritti Energia

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Our Partners

FAQ

How do you recommend approaching the Atlassian ecosystem?

We recommend beginning with a workshop to collaboratively explore how your business processes can be integrated into the Atlassian ecosystem. Following this, we will provide a project proposal outlining the recommended tools and offering training for your team members.

Are you carry out training courses related to Atlassian?

Yes, you have a look at the list of our courses link.

Do you want put yourself in the game

with our solutions?

We are ready to help you get the most out of your resources, optimise your business processes and excel in the market. Make Touchdown!

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