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Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.


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Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

Project Management Solutions &

Service Management

Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!


Cyber Security

Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.



We are committed to supporting various industries by providing essential IT solutions to foster business growth through automation and digitisation of processes.

Do you want to increase your skills?


Discover the courses dedicated to deepening your knowledge of the various NetEye modules, IT security, training new IT administrators, and the Dynamics 365 platform.

/ Service Management Training / Jira Administrator (WPA-JAD) – Online Training
01/07/2024 09:00 - 04/07/2024


Jira Administrator (WPA-JAD) – Online Training

Training modules for Jira administrators to learn basic concepts on how to configure and administer Jira software.

Course Objective

The class aims to make participants able to: manage the Jira administration menu (e.g. global permissions, create new instances, manage add-ons, user management); understand when an add-on is needed to cover certain CUs; manage shared project schemas (e.g. problem type schema, workflow schema, notification schema); understand what the appropriate Jira project template (from JSM, JSW, JWM) can be used for different teams or CUs.

Prerequisites and preliminary preparation for the course

The class is aimed at future Jira administrators or IT administrators, who are using Jira or plan to implement it.

The prerequisites are the following: no or brief experience in administering Jira and an average level of knowledge/experience on how to configure and administer software (no coding experience required).

Participants must have a laptop computer with a pre-installed web browser (preferably Google Chrome) and an Atlassian cloud account (you can create one during the course).

Date, place and costs

1 to 4 July 2024 from 9 a.m. to p.m.

Remote Training: Online course that can be accessed by connecting remotely.

Course participation: € 1,226 (excl. VAT)

Certification, teacher and language of the course

Teacher: Gabriele Cecco, Atlassian Consultant presso Würth Phoenix

The course will be held in Italian language while the training material is always in English language.

Course contents

Course modules overview!


    Thank you for your inquiry and your interest in our trainings. We would like to point out that the data is not disclosed to third parties and is processed by adopting the security measures prescribed by current legislation in order to guarantee confidentiality and the limits set by the directives of the GDPR.