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Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.


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Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

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Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!


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Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.



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/ All job offers / ERP Business Consultant for Customer Service
Categoria: ConsultingSede: Bolzano/Rome/Milan/Full Remote

ERP Business Consultant for Customer Service

As a Junior or Senior ERP Business Consultant in the Customer Service Team, you will ensure optimal support for our international customers.


  • Managing customer enquiries in the Microsoft Dynamics 365 / Dynamics AX environment,
  • Advising customers and handling their requirements in our ERP software solution;
  • Organizing and implementing training of key users (remotely);
  • Close cooperation and coordination with other departments as well as communication with our customers.


  • High customer-orientation as well as IT affinity;
  • Familiarity with ERP applications or other enterprise software solutions;
  • Knowledge of business management procedures and company processes;
  • Fluency in German and English (both written and spoken);
  • Strong communication skills and ability to work independently.

We offer:

  • Cooperation with teams of highly qualified and motivated consultants;
  • Participation in international IT consulting projects both within and outside the Würth Group;
  • Flexible working hours and home office option;
  • Attractive social benefits and performance-related remuneration;
  • Regular training to improve technical, methodological as well as social skills.

Are you interested in learning more about the position? With pleasure, we answer your questions by phone under +39 0471 564115 and look forward to receiving your application documents.



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