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/ Blog / Spotlight on innovation: a look back at the Würth Phoenix CRM bootcamp

Spotlight on innovation: a look back at the Würth Phoenix CRM bootcamp

On 21 November 2023, the Würth Phoenix Milan office hosted a CRM Bootcamp / Observation Deck workshop looking at the latest innovations in CRM Dynamics 365.

Participants at the event were able to deepen their knowledge, learn more about the latest trends, and exchange ideas with industry experts. They also got to try out the Copilot for Sales, Digital Contact Centre, Real Time Marketing and Machine Learning applications in an interactive environment.

Contributing to the success of the CRM Bootcamp were Matteo Sacco and Patrizia Serini from Microsoft Italy, who, together with our consultants Maurizio Marin, Michele Coni and Angelica Cavazza, reported on the trends for the coming year.

The event was also a valuable opportunity for professional networking and discussions with industry colleagues, specialists and Würth Phoenix representatives.

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